Order Management (BUS-006)


Description
Keep track of your business and what your customers are ordering.

Total Video Time: 40 mins

Content
  • Offline Order Details Overview
  • Quiz: Offline Order Details Overview
  • Creating an Offline Order
  • Quiz: Creating an Offline Order
  • Cart Takeover
  • Quiz: Cart Takeover
  • Offline Subscription Order Overview
  • Quiz: Offline Subscription Order Overview
  • Create Mixed Cart Order and Split Payment
  • Quiz: Create a Mixed Cart Order and Split Payment
  • Order Shipments Tab Overview
  • Quiz: Order Shipments Tab Overview
  • Voiding, Crediting Payments and Cancelling an Order
  • Quiz: Voiding, Crediting Payments and Cancelling an Order
  • Reassign Shipment
  • Quiz: Reassign Shipment
  • Returns Overview
  • Quiz: Returns Overview
  • Returns - Issue a Refund
  • Quiz: Returns - Issue a Refund
  • Returns - Issue a Replacement
  • Quiz: Returns - Issue a Replacement
  • Returns - Adding a Resolution to a Return in Process
  • Quiz: Returns - Adding a Resolution to a Return in Process
  • Final Test
  • Order Management Comprehensive Test
  • Survey
  • Course Survey: Order Management
Completion rules
  • You must complete the test "Order Management Comprehensive Test"
Prerequisites